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MUSE9 Social Hub is a unified B2B social media publishing, multi-channel customer inbox, and AI-assisted engagement platform built for businesses, retail brands, and operations teams. It enables authorized brand teams to manage official social channels, publish multimedia content, and respond to customer inquiries from a single secure workspace.
Create, preview, crop, publish, and schedule video and photo posts across TikTok (Direct Post video & photo publishing), Facebook Pages / Reels / Stories, and Telegram Channels with real-time publication status tracking.
Centralize customer messages and video comments from TikTok Business Messaging, TikTok Video Comments (view, reply, like, hide), Facebook, and Telegram with AI-assisted reply drafting and instant Human Handover.
Organize brand-scoped assets, enforce role-based team permissions across multiple brands, and protect workspace data with encrypted cloud backup and audit logging.
Reviewers and prospective customers can explore the live publishing composer, unified inbox, and calendar immediately without signing in.
Legal Entity: ISMART9 TRADING CO., LTD
Brands Operated: MUSE9 Social Hub & iSmart Home
Headquarters / Country: Phnom Penh, Cambodia
Official Websites: hub.ismart9.com · ismart9.com
Business & Support Email: home@ismart9.com
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